Richmond Physiotherapy - pt Health
In response to COVID-19, pt Health is doing its part to help protect patients and our teams by modifying the delivery of services at our clinic. We remain open in select communities across Canada to treat patients requiring urgent care and to provide virtual care options.
For clinics that are providing in-person services, we have put in place active measures including enhanced hygiene practices, social distancing and pre-screening before anyone enters the clinic as per the Public Health Agency of Canada and continue to monitor federal and provincial colleges, to ensure our policies are aligned.
If you are feeling ill, have traveled outside of Canada in the past 14 days, or have come in contact with someone who is suspected to have COVID-19, please reach out to your local public health agency. If you need to reschedule an existing booking, please contact us by calling: 1 (888) 707-4410
We will keep you up to date with any related changes at pt Health that may affect you. If you have any questions regarding your appointment or your future treatment, please contact us at: 1 (888) 707-4410
In good health,
Our Clinic Team
Physiotherapist - Registered PhysiotherapistSpeaks: English, FilipinoKaren completed a Bachelor of Science Degree in Physical Therapy (BSc. PT) in the Philippines, and has been practicing for more than 10 years. Throughout her career, she has gained experience in various conditions including orthopaedic conditions, motor vehicular and work related injuries, neurologic impairments, and sports related injuries. Karen’s treatment approach is geared towards her clients’ goals and interests. She incorporates exercise, manual therapy and patient education to maximize clients’ recovery. Karen has a love for outdoors, wellness and fitness. In her spare time, she enjoys hiking, cycling, travelling, and exploring different cuisines.
Physiotherapist - B.Sc, MPTSpeaks: English, Cantonese, MandarinJoanne attained both her Bachelor of Science and her Master of Physical Therapy at the University of British Columbia. She has had clinical experience treating clients of all ages and levels of function - from children injured playing sports, to older adults suffering from general aches and pains. Through her clinical experience, she found that clients benefit most from individualized treatment plans with a combination of different approaches, including hands-on manual therapy, therapeutic exercises, and most importantly, education about their own condition. After encountering countless clients dealing with concussion symptoms following motor vehicle accidents, Joanne obtained her certification with the Shift Concussion Management Program. When not studying to advance her skills as a physiotherapist, you can find Joanne staying active in a variety of fitness classes, exploring her creative side with a paintbrush, or appreciating the multitude of restaurants and hiking trails around Greater Vancouver.
Physiotherapist - B.Kin, MPTSpeaks: English, MandarinJean completed both her Bachelors in Kinesiology followed by her Masters in Physical Therapy at the University of British Columbia. She brings a multi-faceted approach, by looking at the whole body for contributing factors to injury and sub-optimal function. Her treatment includes a combination of patient education, modalities, manual therapy and exercises. She is passionate about helping her patients recover from acute and chronic injuries, prevent injury and improve performance. She sees patients of all ages and abilities. When not in clinic you will find Jean teaching yoga and fitness classes in Richmond. Jean is also a National level Bikini Competitor and was a Provincial Record holder in Powerlifting.
Massage Therapist - RMTSpeaks: English, CantoneseCaroline graduated with honours from the Vancouver College of Massage Therapy. She believes in finding balance within the body and encourages awareness and relaxation. Understanding that one approach does not fit all, Caroline looks closely at postural and biomechanical imbalances and works with soft tissue and joints to help decrease pain and fascial restrictions. She facilitates recovery through a thorough assessment and a variety of manual modalities such as myofascial release, trigger point therapy, joint mobilizations, neuromuscular technique, sports therapy, active and passive stretching, Swedish, and deep tissue techniques. During her time at VCMT, she had the opportunity to work with a variety of patients including athletes with overuse injuries, pre and post natal care, office workers with chronic pain or postural imbalances, and patients dealing with conditions such as PTSD, anxiety, depression, Multiple Sclerosis, Cerebral Palsy, Parkinson’s Diseases, and much more. Caroline firmly believes that working towards your optimal health is a great way to avoid chronic pain and dysfunction. When she’s not in treatment, you can find her cycling, hiking, travelling, or working out at the gym.
Physiotherapist - MPT, FDNSpeaks: English, MandarinAmy completed her Masters of Physical Therapy degree from the University of British Columbia after obtaining her Bachelors of Science degree with a focus on kinesiology and nutrition. Amy is passionate about helping people return to pain free movement and to discover their physical potential. She believes in an individualized treatment approach using a balance of manual therapy, exercise and education to allow patients to reach their goals and become independent with self-management. Amy has completed her Level I exam in Manual and Manipulative therapy and is certified in functional movement screening. She is a lifelong learner and intends to pursue her orthopaedic levels and certification for dry needling. Amy Tu has most recently completed both the Arthritis Society's Getting a Grip on Arthritis® osteoarthritis and rheumatoid arthritis education program. When she’s not at work, you can likely spot her in the gym where she is working on perfecting her barbell and kettlebell techniques!
Physiotherapist - MPT, FDNSpeaks: English, Cantonese, MandarinAndrew earned his Master of Physiotherapy and Rehabilitation Science on a full sponsorship from the Hong Kong Polytechnic University after graduating from the University of British Columbia. From his experience working with diverse populations in both Canada and Hong Kong, Andrew has developed a passion to create meaningful and lasting changes in his clients’ rehabilitation. He believes in integrating hands-on treatment, education, exercise, and various modalities for effective therapy that fits comfortably into his clients' lifestyles. Having completed acupuncture courses (AA1&2) along with certifications in Functional Dry Needling (FDN/IMS), Neurokinetic Therapy (NKT), Fascial Stretch Therapy (FST), and Kinetic Link Training (KLT), Andrew strives to learn and find ways to help his clients reach their goals. Outside of work, Andrew regularly trains, instructs, and performs as a member of the Vovinam Martial Arts and Lion Dance Team. He also enjoys playing music and has over 15 years of classical violin and piano training!
Massage TherapistSpeaks: EnglishMichelle Mackay graduated in 2005 from West Coast College of Massage Therapy in New Westminster. She has been employed by Broadway Station Wellness from 2005-2012. Michelle Mackay is currently working in Ladner Limberup Physiotherapy as well as Richmond Physiotherapy of the PT Health team. Michelle has been trained in Deep tissue therapy, Cranial Sacral Therapy, ICBC rehabilitation, Pregnancy massage, trigger point therapy, hot stone therapy as well as osteopath techniques. Michelle`s focused the majority of her practice working with ICBC as well as MSP. Her primary interest is working with ICBC related injuries as well as work related injuries.
Jomell De Grano
Massage Therapist - RMTSpeaks: English, FilipinoJomell is a graduate from Langara College’s 3200 hour Registered Massage Therapy program. During his time at school, he gained an appreciation for the positive effects of massage on a diversity of clients, especially pre and post natal patients. Through various community outreaches, including West Vancouver Senior Activity Center, Harbour Dance Studio, Vancouver General’s Spinal Cord Injury Center, and St. John’s Hospice, Jomell learned to adapt his treatment to best suit the individual’s needs. Jomell believes the body must be treated as a whole in order to address imbalances that may be present. Swedish massage, joint mobilizations, myofascial, and active release techniques are incorporated into every treatment to help the body effectively heal and restore to optimal function. When he’s not in the clinic, Jomell enjoys cooking, cycling, rock climbing, and going to the gym.
Patient CoordinatorSpeaks: English, SpanishGreta became a part of the ptHealth family with an extensive background in customer service ranging from the restaurant industry in Richmond, ESL teacher in her native Mexico and on-board Princess Cruises out in the Caribbean seas. She eagerly joined the Richmond Physiotherapy team and has been enjoying learning every aspect of physical therapy along the way. Greta became head patient coordinator at Richmond Physio in the summer of 2014 and has played a key role in the patient's recovery journey alongside the therapists. Weekends are enjoyed with her boyfriend scouting the next best seafood places in town and church with family on Sundays. Greta looks forward to meeting you and working her magic behind the desk and phone to help you get well and stay well
Massage Therapist - B.Sc, RMTSpeaks: English, Cantonese, MandarinAndrew is a Graduate of West Coast College of Massage Therapy in New Westminster, BC. Prior to studying massage therapy, he attended Simon Fraser University, majoring in Sciences with a background in Kinesiology and Health Sciences. Andrew is well versed in trigger point therapy, cross fibre frictions and active stretching. He also likes to apply deep tissue massage during treatments, as well as providing homecare consisting of stretching and or strengthening in order to restore the body and improve quality of life. He has a great passion for sports, specifically hockey and soccer. He likes to keep active during his days off with going to the gym, hiking and playing soccer.